We understand that over time you may need to change your email or phone number. This is why we made it easy for you to update this information right from within your account under the "My Family" section of your student-athlete profile.
How to Add or Remove a Parent/Guardian Email:
- Click on the "Profile" tab
- Click "Edit"
- From the drop-down bar, choose "My Family"
- You may then edit the name and phone number of the guardian on the account. However, you are unable to edit a guardian email on this page. If you need to change a guardian email on the account you must remove the current guardian email from the account.
- Once you have removed the guardian email, click the "Add a Guardian and Grant Access" tab and enter the new guardian email you want to be associated with the account. A confirmation email will be sent to the new guardian email asking for the user to create a password.
- You can also reset the guardian password. Next to the email address, there is a "Reset Password" button. A confirmation email will be sent to the guardian email asking the user to create a new password.
If you have trouble logging into your account or need to reset your password, check out our help article here.
How to Edit the Athlete Email:
- Click on the "Profile" tab
- Click "Edit"
- From the drop-down bar, choose "My Family"
- You may then edit the name, email address & phone number of the athlete on the account. Only the athlete's email can be edited.
- You can also reset the athlete's password. Next to the email address, there is a "Reset Password" button. A confirmation email will be sent to the athlete email asking the user to create a new password.
If you have trouble logging into your account or need to reset your password, check out our help article here.
NOTE: All emails on the account will be displayed on your profile.
If you have any questions regarding your contact information, please contact our technical support team at help@sportsrecruits.com.
Switching Emails in the My Family Section
- Click on the "Profile" tab
- Click "Edit"
- From the drop-down bar, choose "My Family"
- If the Player Email is in the Parent Guardian Spot, you can easily swap emails listed on the account.
- To swap the emails, please select the "Swap Email with Guardian" button.
- Next, select the email you would like to be swapped.
- Select, "Confirm Email Swap." This swill switch the Player and Parent Guardian Emails.
NOTE: Your Parent Guardian Email and Phone number may need to be updated after preforming this action.
NOTE: If you receive the message "Error! This email address is already being used by a different athlete account." Please reach out to help@sportsrecruits.com if you still want to update the email address.
Why SportsRecruits?
SportsRecruits is more than a college recruiting website. It is a recruiting management platform that allows student-athletes to pursue their dreams. This is your recruiting process. This is your college search.
SportsRecruits is there to help every step along the way. Get started here!
Comments
0 comments
Please sign in to leave a comment.