Can't Find my Purchased Video

For Non-Members, set up or log into your free user account using the access information from your film order confirmation email. The free user account is an easy way to securely transfer, view, and permanently download large files to your computer. Once you are logged into your free user account, follow the instructions below:

1. Log into your account using your username and password
2. Don’t have a username or password? Search your email addresses for SportsRecruits order history. Your activation link will be located there.
3. After logging in, you will be taken directly to the "Activity" page. On your activity page, click the “Video” tab in the top right corner of your screen.
4. This will take you to your "Video Library."
5. Click the “Purchased” tab
6. From here, download the video to your computer.

For Members:

1. Log into your account using your username and password
2. On your activity page, click the "Video" tab in the top right corner of your screen.
3. This will take you to your Video Library
4. Click the "Purchased" tab.
5. From here, download the video to your computer
6. You can also add this video to “My Videos.” Once they are in “My Videos,” you can hide or show your videos.
1. Showing the video puts the full game on your profile for coaches to see
2. Hiding the video takes it off of your profile so coaches cannot see it
7. Click the play button to watch the video
8. Once the video window appears, click the settings icon at the bottom right to view the video in the highest quality (720 P HQ) 

If your video is not on your profile and you purchased film from an event, please email your receipt to help@sportsrecruits.com or give us a call at 212-414-8417.